Our help articles could not help you? Then feel free to join our chat or email us. We look forward to hearing from you!

Back to the shop

Every. Support

<p id="isPasted" style="box-sizing: border-box; margin-top: 0px; margin-bottom: 30px; font-family: elevio-noto-sans, Helvetica, Arial, sans-serif; text-rendering: optimizelegibility; -webkit-font-smoothing: antialiased; text-size-adjust: 100%; font-size: 16px; font-weight: 400; line-height: 1.8; color: rgba(0, 0, 0, 0.8); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">We accept payment by credit card (Visa, Mastercard, American Express), PayPal, iDEAL (Netherlands only) Klarna and SofortBank.<hr style="box-sizing: content-box; border: 1px solid rgb(242, 242, 242); clear: both; height: 0px; margin: 8px 0px; overflow: visible; font-family: elevio-noto-sans, Helvetica, Arial, sans-serif; text-rendering: optimizelegibility; -webkit-font-smoothing: antialiased; text-size-adjust: 100%; user-select: none; break-after: page; color: rgba(0, 0, 0, 0.8); font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><p style="box-sizing: border-box; margin-top: 0px; margin-bottom: 30px; font-family: elevio-noto-sans, Helvetica, Arial, sans-serif; text-rendering: optimizelegibility; -webkit-font-smoothing: antialiased; text-size-adjust: 100%; font-size: 16px; font-weight: 400; line-height: 1.8; color: rgba(0, 0, 0, 0.8); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Further explanations<ul style="box-sizing: border-box; margin: 30px 0px; font-family: elevio-noto-sans, Helvetica, Arial, sans-serif; text-rendering: optimizelegibility; -webkit-font-smoothing: antialiased; text-size-adjust: 100%; padding-left: 30px; list-style-type: disc; color: rgba(0, 0, 0, 0.8); font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><li style="box-sizing: border-box; font-family: Inter; text-rendering: optimizelegibility; -webkit-font-smoothing: antialiased; text-size-adjust: 100%; list-style-type: inherit; margin: 10px 0px;"><strong style="box-sizing: border-box; font-weight: bold; font-family: elevio-noto-sans, Helvetica, Arial, sans-serif; text-rendering: optimizelegibility; -webkit-font-smoothing: antialiased; text-size-adjust: 100%;">Credit Card Your payment will be received instantly, and your order will be processed further.</li><li style="box-sizing: border-box; font-family: Inter; text-rendering: optimizelegibility; -webkit-font-smoothing: antialiased; text-size-adjust: 100%; list-style-type: inherit; margin: 10px 0px;"><strong style="box-sizing: border-box; font-weight: bold; font-family: elevio-noto-sans, Helvetica, Arial, sans-serif; text-rendering: optimizelegibility; -webkit-font-smoothing: antialiased; text-size-adjust: 100%;">PayPal Your payment will be received instantly, and your order will be processed further.</li><li style="box-sizing: border-box; font-family: Inter; text-rendering: optimizelegibility; -webkit-font-smoothing: antialiased; text-size-adjust: 100%; list-style-type: inherit; margin: 10px 0px;"><strong style="box-sizing: border-box; font-weight: bold; font-family: elevio-noto-sans, Helvetica, Arial, sans-serif; text-rendering: optimizelegibility; -webkit-font-smoothing: antialiased; text-size-adjust: 100%;">iDEAL Your payment will be received instantly, and your order will be processed further.</li><li style="box-sizing: border-box; font-family: Inter; text-rendering: optimizelegibility; -webkit-font-smoothing: antialiased; text-size-adjust: 100%; list-style-type: inherit; margin: 10px 0px;"><strong style="box-sizing: border-box; font-weight: bold; font-family: elevio-noto-sans, Helvetica, Arial, sans-serif; text-rendering: optimizelegibility; -webkit-font-smoothing: antialiased; text-size-adjust: 100%;">Klarna Your payment will be received instantly, and your order will be processed further.</li><li style="box-sizing: border-box; font-family: Inter; text-rendering: optimizelegibility; -webkit-font-smoothing: antialiased; text-size-adjust: 100%; list-style-type: inherit; margin: 10px 0px;"><strong style="box-sizing: border-box; font-weight: bold; font-family: elevio-noto-sans, Helvetica, Arial, sans-serif; text-rendering: optimizelegibility; -webkit-font-smoothing: antialiased; text-size-adjust: 100%;">SofortBank Your payment will be processed by SofortBank, we will get a confirmation from SofortBank within 48 hours and will then continue with processing your order.</li></ul>

We accept payment by credit card (Visa, Mastercard, American Express), PayPal, iDEAL (Netherlands only) Klarna and SofortBank. Further explanations

What payment methods does Every. accept?

Payment & Billing

Payment

What countries do you deliver to?

How are the packages delivered?

Is the food vegan?

Can I choose a time slot for the delivery day?

How does the food stay frozen during transportation?

What is Every.?

Where can I find Every. products?

How can I place an order?

How to reach us

About Every.

Where do the ingredients come from

Hoe worden de maaltijden gemaakt?

How many portions are in one meal?

How do I prepare a meal?

How large is the packaging of one bowl?

Do you offer plans for people with special dietary requirements?

What is the storage life of the dishes in the freezer?

Can I store the dishes in the refrigerator?

Product questions

Cancellation

Changes

Changes & cancellation

How does shipping work and what are the costs?

Can I have my order delivered to a Packstation?

How can I track my order?

Can I pick up my order at yours?

Parcel drop-off permission

Delivery

What happens if I refuse to accept the delivery?

My box was dropped off to a neighbour or another location without notifying me.

What happens to my order if it cannot be delivered?

My box is missing something or contains the wrong dishes.

The dishes are no longer good or the packaging of the dishes is damaged.

Delivery issues

Storage

I received a gift card, now what?

Can I apply multiple codes on the same order?

I haven't received my gift card code

Discountcodes / Gift cards

Order and Shipping Questions

What is the advantage of a subscription?

Is there a minimum term for the subscription?

How can I adjust the delivery plan?

How do I order a box once (without a delivery schedule)?

Is there a minimum order quantity for the delivery schedule?

Abonnement

I requested a refund, when will I receive my money?

Discount codes / Gift cards

I ordered directly at Every.

I ordered at another shop

Invoices

What is the Every. Club?

How do I earn points?

How do I spend points?

When will my points be visible in my account?

Every. Club

How to unsubscribe from our newsletter?

Newsletter

Customer Account

Sustainability

Chat

E-Mail

Contact Channels

Affiliate

Influencer & Collaborations

Public relations & Marketing

Sponsoring & Partnerships

Other contacts

Contact

What payment methods does Every. accept?Updated 2 years ago