My box was dropped off to a neighbour or another location without notifying me.Updated 2 years ago

Please contact our Customer Care Team and provide us with your order number so that we can act quickly.

It is essential that the courier delivers the package to the address you provided and informs you about it. If the box was indeed delivered to a neighbour or to another location without notifying you, we would like to apologize for the inconvenience and inquire with the logistics provider what happened.

We will do our best to solve the problem as soon as possible and get your order to you.