If you refuse to accept your order, you will be in default of acceptance and a refund will not be possible in this case. Your order is prepared especially for you and therefore cancellation or refund is not possible. If you have legitimate reasons to
Please contact our Customer Care Team and provide us with your order number so that we can act quickly. It is essential that the courier delivers the package to the address you provided and informs you about it. If the box was indeed delivered to a n
We are very sorry if your order could not be delivered. If we cannot deliver your order on time due to delivery problems, the freshness of the products cannot be guaranteed. In this case, we unfortunately have to destroy the shipment. If the shipment
If something is missing or wrong in your box, we are very sorry. Please contact our Customer Care Team immediately and include a picture of the contents. We will do our best to process the request as soon as possible. Unfortunately, it is not always
If you notice that dishes of your received order are no longer good or the packaging is damaged, we are very sorry. Please contact our Customer Care Team immediately and include a picture of the contents. We will do our best to process the request as